Frequently Asked Questions

Do you ship everywhere?

Yes. If your address exists on Google Maps, we got you.

How long does shipping take?

Usually up to 5 days. This can change depending on how busy our production center is, but we try our best to ship to you ASAP. 

How much does shipping cost?

It’s 5€. Orders 55€+ get free shipping because you deserve a little reward.

Do you offer discounts?

Sometimes. We try our best to make our items accessible and offer special discounts to our regular customers as often as we can. Subscribe to our emails so you don’t miss them.

Can I return my order?

Yes. If something isn’t right, you can return it within 30 days. No interrogations, no awkward small talk.

What if my item arrives damaged?

We are so very sorry if this happens. We are all human and accidents happen. Just send us a photo and we’ll fix it ASAP!

How do I choose the right size?

Check the size chart on each product page. If you’re between sizes, pick the one that matches your mood:

• “I love comfort” → size up

• “I love structure” → size down

Do you offer exchanges?

Yes. Wrong size, wrong color, wrong life choices - we got you.

Can I cancel my order?

If we haven’t shipped it yet, absolutely. 

Do you restock sold-out items?

Sometimes. If you want something reaally badly, tell us. We love flattery disguised as demand.

Still have questions for us?

Use the form on the Contact page or email us. We promise not to ghost you. Our response time is within 24 hours!